Find answers to common questions about Eventduos event registration platform. From getting started to advanced features, we've got you covered. Can't find what you're looking for? Contact our support team.
What features are included in Eventduos?
Eventduos includes customizable registration forms, QR code check-in system, integrated payment processing (FPX, e-wallets, cards), real-time dashboard, automated email workflows, SST-compliant invoicing, multi-event management, bulk registration import, and comprehensive analytics. Professional and Enterprise plans include additional features like advanced customization, API access, and white-label branding.
Can I customize my registration forms?
Yes, you can fully customize your registration forms with custom fields, validation rules, and conditional logic. Add text fields, dropdowns, checkboxes, file uploads, and more. Professional and Enterprise plans include advanced customization options like conditional fields that show/hide based on responses.
Does Eventduos support Malaysian payment methods?
Yes, Eventduos is built specifically for the Malaysian market. We support FPX (online banking), Touch 'n Go eWallet, and credit/debit cards. All payment processing is secure, compliant with Malaysian regulations, and includes automatic SST calculation for tax compliance.
Can I manage multiple events at once?
Yes, Eventduos supports multi-event management. You can create and manage multiple events from a single dashboard, reuse event templates for recurring events, and track performance across all events. Professional and Enterprise plans include unlimited events.
How does the QR code check-in system work?
Each registration automatically receives a unique QR code. At your event, scan the QR code using our mobile-optimized check-in interface. Check-ins happen instantly, eliminating queues and providing real-time attendance tracking. You can also manually check in attendees if needed.
Can I import registrations in bulk?
Yes, Professional and Enterprise plans include bulk registration import via CSV file. This is perfect for corporate events or pre-registered attendees. Import hundreds of registrations instantly, saving hours of manual entry.
What analytics and reporting are available?
Eventduos provides comprehensive analytics including registration trends, payment tracking, attendance reports, and revenue analytics. You can export data to CSV or Excel for deeper analysis. Real-time dashboards show key metrics as they happen.
Can international attendees register for my events?
Yes, international attendees can register and pay using credit/debit cards. While our platform is optimized for Malaysian events with local payment methods and SST compliance, we support global registrations. Currency conversion is handled automatically.
Do you offer wedding-specific features?
Yes, Eventduos includes specialized wedding event pages with RSVP system, photo galleries, guest book, and wedding-specific fields (parent names, hijri dates, themes). Calendar integration, maps, and contact sharing make it easy for guests to attend your special day.
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